By hiring professional services from CENTRIX-LINES through ordenlegal.com.mx, you accept the following terms.

NATURE OF SERVICES

CENTRIX-LINES is a firm of professional services specialized in the administrative, legal, accounting and business consulting areas. We offer solutions designed for different organizational sizes, from individuals with business activity to companies with complex needs.

Services are structured by levels of complexity according to the needs of the customer: basic, small, medium-sized and corporate. Each level has scope, running times, and specific deliverables detailed in the digital catalogue's descriptive sheets.

VOCATIONAL RELATION

The recruitment establishes a relationship of independent professional services. CENTRIX-LINES acts as a specialized external adviser, not as an employee or permanent customer representative, except for specific powers granted for specific proceedings before authorities.

The professionals assigned maintain the independence of technical criteria in the exercise of their work, always acting for the benefit of the client but applying their professional judgment according to ethical standards and best practices of each discipline.

CONTRACTION AND PEACE

The services are contracted by selecting the packages available on our website, according to the characteristics and scope described in each of them. Payment is processed through debit card or credit and / or through enabled payment walkways. Once the payment is confirmed, our professional team will contact the customer to coordinate the start, scope and execution of the contracted service.

Delivery times can vary significantly depending on the complexity of the selected service and the availability of information provided by the customer. The estimated time limits are calculated on the understanding that the client will meet his / her obligations to deliver data, documents and authorizations necessary to advance the work in a timely manner.

The prices published correspond to Mexican pesos plus VAT (16%). The rates may be changed without notice; however, the prices and conditions applicable to services already contracted and paid by the customer shall be fully respected.

CLIENT RESPONSIBILITIES

Provide complete, accurate and timely information required for the service contracted. Provide required documentation in appropriate formats and coordinated time frames. Provide authorisations and powers when the service requires representation with authorities. Respond professional team consultations in reasonable time. Keep your tax and legal situation up to date during the service. Inform relevant changes that may affect ongoing work.

Failure to comply with these obligations may delay delivery or prevent the proper execution of the service, without this generating responsibility for CENTRIX-LINES.

SCOPE AND ENTRY

Each contracted service has specific deliverables as set out in its description. Administrative services generally deliver organized systems, manuals, reports or completed procedures. The legal services deliver contracts, opinions, audit reports or actions to the authorities. Accounting services deliver records, financial reports, statements submitted, or technical analysis.

The deliverables are provided in digital formats (PDF, Excel, Word) unless another format is specified. They do not include comprehensive training on their use unless expressly provided for in the contracted service.

VOCATIONAL CONFIDENTIALITY

CENTRIX-LINES is obliged to maintain absolute reservation and confidentiality in respect of any information, documentation, data and background that it knows or receives in connection with the provision of its services. This obligation derives not only from the applicable legislation, but also from the codes of professional ethics governing the action of accountants, lawyers, consultants and other professionals involved, which impose standards that are more stringent than simply commercial or contractual confidentiality.

The information provided by the customer is used exclusively for the purposes inherent in the execution of the service contracted. It shall not be disclosed, transmitted or made available to third parties, except in the following cases:

● Where it is strictly necessary for the proper performance of the service, such as in proceedings before the authorities, technical validations or coordination with specialists.

● When shared with partners, employees or suppliers, always under formal confidentiality agreements and only to the extent necessary for the performance of their duties.

● Where there is a legal obligation, order of competent authority or regulatory order requiring the delivery of information, ensuring at all times the minimum necessary scope and notifying the client when the law so permits.

CENTRIX-LINES takes ethical, contractual and operational measures to ensure that all the personnel involved know, understand and respect these obligations, maintaining confidentiality even after the completion of the professional relationship with the client.

LIMITATIONS AND EXCLUSION

CENTRIX-LINES provides professional services based on the information the customer provides. The quality and accuracy of the work depends on such information being complete, accurate and up-to-date.

We do not guarantee specific results outside our control (approval of procedures by authorities, favourable court decisions, specific financial results derived from advice). Our responsibility is to apply professional knowledge and best practices, not to guarantee results that depend on third parties or external circumstances.

We are not responsible for sanctions, fines or consequences arising from incomplete or false information provided by the client, non-compliance with legal obligations prior to our recruitment, client decisions contrary to our recommendations, legislative changes or post-service authority criteria.

The maximum liability of CENTRIX-LINES is limited to the amount actually paid by the specific service in question.

INTELLECTUAL PROPERTY

The documents, reports, analysis, manuals, systems, deliverables and any other material developed in a specific and personalized manner for the customer will be owned by the customer once the payment has been fully covered. From that point on, the customer may use them within his organisation without restrictions, for internal, operational, administrative or strategic purposes.

However, the internal methodologies, working models, analysis structures, base templates (templates), know-how, processes, algorithms, tools, software, technical criteria and other intangible assets used by CENTRIX-LINES to produce these deliverables are the exclusive property of the firm. These elements remain protected by copyright, industrial secrets and other applicable mechanisms, and are not transferred to the customer, even if they are part of the process of creating the final delivery.

El cliente se compromete a no reproducir, comercializar, sublicenciar, distribuir o utilizar de forma independiente dichas metodologías o herramientas propietarias fuera del contexto de los materiales que le fueron entregados, salvo autorización expresa y por escrito de CENTRIX-LINES.

SERVICIOS ANTE AUTORIDADES

Cuando el servicio implica gestión de trámites ante autoridades gubernamentales (SAT, IMSS, IMPI, notarías, registros), el cliente debe otorgar los poderes o autorizaciones necesarias para actuar en su nombre.

CENTRIX-LINES actúa como gestor profesional pero las resoluciones, tiempos de respuesta, y requisitos adicionales están fuera de nuestro control. Los plazos estimados son aproximados y pueden extenderse por causas atribuibles a las autoridades.

MODIFICACIONES Y TRABAJO ADICIONAL

Si durante la ejecución se identifica que el alcance requerido excede lo originalmente contratado, se notifica al cliente para autorización de trabajo adicional. El trabajo extra se cotiza por separado y requiere aprobación expresa antes de ejecutarse.

TERMINACIÓN ANTICIPADA

Cualquiera de las partes puede solicitar terminación del servicio. Si el cliente cancela antes de concluir el trabajo, se factura proporcionalmente lo ejecutado hasta el momento. Si CENTRIX-LINES no puede continuar por causa justificada, se devuelve la parte proporcional no ejecutada o se busca solución alternativa.

RESOLUCIÓN DE CONTROVERSIAS

Cualquier controversia derivada de la interpretación o cumplimiento de estos términos se resolverá preferentemente mediante negociación directa de buena fe. De no lograrse acuerdo, se someterá a los tribunales competentes de la Ciudad de México.

LEGISLACIÓN APLICABLE

Estos términos se rigen por las leyes de los Estados Unidos Mexicanos, particularmente por la legislación aplicable en la Ciudad de México.

MODIFICACIONES

Estos términos pueden actualizarse ocasionalmente. Las modificaciones se publican en ordenlegal.com.mx y aplican a servicios contratados posteriormente.

Contact: consultas@ordenlegal.com.mx | +52 1 55 1560 7464